Make sure you remove the example product from the CSV template, or you receive an error when you import the CSV file. The CSV importer should work automatically for popular review services, however you might need to format your CSV file to match the format of this example CSV file. Most review services let you export your data to a CSV file. The date and time when the reply was created.īefore you begin, download a CSV file of your review data from the review service that you want to migrate from. The date and time when the product review was created by the customer. They can elaborate on what they liked or did not like about your product. The customer's address, such as their city and country.Ī longer description of the customer's experience. The first and last name connected to the customer account that submitted the review. The status of the review, such as approved or published.Ī score from 0-5, where 5 represents the most positive product review.Ī short, bolded title summarizing the customer's experience. For example, if your product appears on your online store at, then the product_handle is blue-t-shirt. This is the tail end of your product's URL. The table below describes the headers of the spreadsheet (the top row) and types of information that belong in each column: Product review spreadsheet headers Header name Imported and exported product reviews are formatted into a CSV spreadsheet file. Other apps can also contribute to your product rating data by writing to these metafields.
Because this data is stored in standard metafields, it might be compatible with other apps.
This means that your rating data is stored as additional data with your product. If you're using an Online Store 2.0 theme, then the Product Reviews app saves rating data in Product Rating and Product Rating Count standard metafields. You can use the Product Reviews app to import and export product reviews from and to other review services. Go to the app store to install Product Reviews for Shopify.
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